Love everything about the store itself but your automated system for your phones sucks, please get rid of it and let me just talk to a human, your people are awesome, your system is the worst in history, I prefer talking to the dmv ai
Response from Best Buy
November 02, 2025
Hello,
Thank you for the review. I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 63733.
Brandon S
October 26, 2025
The experience was great , I was helped and able to reach an conclusion. Placed my order and happy to be expecting it
A much better experience than in the past. Very pleasantly surprised.
Uma loja de tecnologia que é obrigatório de se visitar vindo para os USA. Mesmo com o câmbio alto do Brasil é possível encontrar ótimas opções.