Julia B
September 30, 2026
They always have the great costumer service i and my husband always leave best buy happy and our needs been done so do recommend
Breanna C
September 23, 2026
I went in for a laptop repair and I was pretty sure it was a software issue as my laptop had just updated a few days prior. I explained this to the man at the Geek Squad and he proceeded to hit the same button over and over saying he couldn’t get into the BIOS of the computer. I then told him that’s impossible and I accessed the bios the night prior to do a hardware check and everything was fine. He then took it to the back to see if another employee could access the bios, but came back less than 30 seconds later saying there was a tiny piece of aluminum in the hdmi port that probably fried the motherboard. So I then left the store, went to Walmart got a flash drive, put windows 11 on it and fixed the software issue myself. Luckily, I took an IT class in high school, but not everyone has so if the geek squad at this location tells you your computer is unrepairable maybe get a second opinion.
Crystal D
September 20, 2026
Prices are right, people know there stuff ☺