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Frequently Asked Questions About Best Buy San Rafael

How do I check product availability at the San Rafael Best Buy?
How do I check my order status?
My local San Rafael Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy San Rafael stores’ holiday hours?

Recent Reviews

4.0
(1767 reviews)
Yeison C
November 17, 2025
5 out of 5
Buen servicio
Anna S
November 16, 2025
2 out of 5
The store is full of staff standing around chatting that you have to interrupt to get help. They seem to think everyone steals. Theyre in the business of selling higher cost items than most retailers. They should only offer curbside pickup if they don't want people browsing. I was not impressed
Response from Best Buy
November 17, 2025
Hi, Anna, Thank you for sharing your review with us. It appears that your recent visit did not reflect the high level of service that we aim to provide. We are always looking to learn more and improve. Please follow up with us by sending us a private message on Facebook (https://bby.me/ng9koa), Twitter/X (https://bby.me/23aijj), or Instagram (https://bby.me/tve0av). Please mention "Google review 70295" when reaching out. Thanks!
Maya H
November 05, 2025
5 out of 5
James was very pleasant, helpful, and efficient. He has great energy and knows his stuff when it comes to technology. 10/10 service :)
Arturo R
October 30, 2025
2 out of 5
Fine store but manager sucks

About Best Buy San Rafael

bestbuy.com