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Best Buy Sherman
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Sherman
How do I check product availability at the Sherman Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Sherman Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Sherman stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Sherman Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2061 reviews)
Kat L
February 25, 2026
5 out of 5
I needed help with my phone and tried to do a walk-in to talk to the Geek Squad; they were swamped and had no appointments available until tomorrow afternoon. Clay was very helpful, scheduling an appointment for me at the first convenient time for me. I mentioned it was a phone question and asked if I should wander over to the phone area for possible help.....and I did.
What a wonderful experience!!!! I can't compliment Collin H. enough - he asked if I needed help; I showed him the issue with my phone. He asked a couple of questions, made a few corrections and had my phone back to normal in a matter of minutes. Collin then showed me what he had done and explained how to fix the problem if it happens in the future.
Next - Collin insured that I got the correct cables to hook up a DVD player; my camper will be a little more cozy if I'm inside due to bad weather - I can watch a movie and sip hot chocolate :-)
Collin was an absolute delight - the help I needed, quickly, efficiently, professionally and with a genuine smile and great, fun attitude! Thank you, Collin, for exemplifying excellent customer service and turning my problems into a pleasurable, no stress situation. I'll definitely be looking for you next time I'm in the store - for anything!
Cedric J
February 12, 2026
5 out of 5
Fun, Fast and great customsr experience.
Ana C
February 11, 2026
5 out of 5
Excellent customer service by Kevin and Ethan. Answered all of my questions and helped me make choices that I feel good about.
susan b
February 05, 2026
5 out of 5
In times of trouble - see Don, he has helped make my day. New ipad with the latest model celluar service. Helped me trade in my old IPad and set up on the spot because the Geeks were backed up 5 people. Don’t have to leave it overnight and save an hour’s drive. Thank you Don, you ate the best !