Today I was in the Best Buy in Eagan with a minor computer issue. All went well and issue was resolved but wanted to do a Google review for an exemplary employee at this store. His name is Jake and he was such a nice and genuine young adult. He was very knowledgeable regarding the computers at hand, explaining various options and pricing, and you just walked away trusting his suggestions in regards to your computer. Best Buy is extremely fortunate to have Jake as one of their employees.
Come on it's Best Buy I don't think these guys could have a bad rating
Not to go all Kelly Clarkson on y’all, but when you lock up all the Mac accessories and there is not a soul anywhere to be found, it’s hard to make a purchase. A sad little place.
Response from Best Buy
October 30, 2026
Hello, Ken,
Thank you for taking the time to reach out to us here. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 246152.
Facebook (https://bby.me/EDiMTy)
X (https://bby.me/j5Djm2)
Instagram (https://bby.me/p1ToDy)
We look forward to assisting you there
It's hard to have a good experience when nobody's around to help you.