Frequently Asked Questions About Best Buy Palmdale
How do I check product availability at the Palmdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Palmdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Palmdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Palmdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3723 reviews)
Rain M
April 22, 2025
5 out of 5
I was able to find what I was 👀 for. Thanks!
Victor A
April 17, 2025
3 out of 5
No a friendly place. People don't need to be friendly just effective. They are 3 start effective
Response from Best Buy
April 18, 2025
Hi, Victor,
We are sad to hear that you didn't find Best Buy a friendly place to shop. I can understand that having a lackluster experience while shopping can be difficult. We would be glad to hear more on your concern and investigate how we could make your visit as pleasant as we can. Please reach out to us on any of our Social Media Profiles below with Review 65052869. In a Direct or Private message please include your full name, email, and phone number with all details on how we can support you.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Thanks,
^Tommy
Ian R
April 07, 2025
5 out of 5
In and out in a snap.
Bee F
March 25, 2025
1 out of 5
The employees there are so lazy ! I was waiting for a long time for someone to help me. I asked a worker there he said I will be there to help you. Next thing you know I go back to ask how much longer it will be and he was just sitting down chilling drinking a shake looking around doing nothing on the floor. I took my service to Home Depot I was greeted nicely and everyone was a big help ended up purchasing the appliance I needed.
Response from Best Buy
March 26, 2025
Hello, Bee,
Thank you for sharing your feedback with us. What you’ve mentioned is quite concerning. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out as well if this were happening to me. Let’s get this documented and reviewed further for you.
First, we will need more details from you. Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), X/Twitter (https://x.com/BestBuy) or Facebook (https://www. facebook.com/bestbuy) with the full details of your situation, your full name, phone number, e-mail, and the store location you visited. Also add Google Review 64969660. We look forward to hearing from you.
Regards,
^Deysha