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Frequently Asked Questions About Best Buy Marina
How do I check product availability at the Marina Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Marina Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Marina stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Marina Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1431 reviews)
Mikey V
November 04, 2026
1 out of 5
My wife, friend, and I went into this store on Halloween around 4-5pm. There was literally no other patrons in the store, only employees which was extremely nice. The reason this gets one star is because of the attitudes of the people working there. You'd think we'd get all the help we'd need but it appeared that the employees would rather chat with each other than help the sole customers in the store. I mean, seriously, they out numbered us at least 2.5 to 1 and we had to go seek them out and even when we did that they acted like they'd rather not be helping us. Dont get me wrong, they weren't rude but just short in interactions and reactions and appeared antsy to NOT be helping us. I mean, I get it, they were younger, probably wanted to be at some party or whatever but cmon now. A little hospitality wouldn't have hurt. Worst part was is that we spent over $1000 at that store. Probably wont go there again.
Reginald c
October 29, 2026
1 out of 5
Sales personnel not to helpful
Response from Best Buy
October 29, 2026
Hey, there!
Thank you for taking the time to share your feedback. We understand how important it is to receive knowledgeable and helpful assistance while shopping, and we appreciate you bringing your experience to our attention. Our team is happy to address this with you, as Best Buy strives for the best customer service every time. We can be reached on any of the following platforms:
Facebook (https://bby.me/TriBdD)
Twitter/X (https://bby.me/9Ok5KF)
Instagram (https://bby.me/X0Pdio)
Please mention your “Google Review #245008” when sending us the details on social media.
Miguel V
October 28, 2026
5 out of 5
I had a fantastic experience at Best Buy thanks to Ryan Hurst!
In a world where so many companies rely on cold, robotic AI and leave you feeling ignored, Ryan was a total breath of fresh air.
He was genuinely empathetic, listened carefully to my frustrations with other stores, and treated me like a real person.
His friendly, helpful, and attentive attitude made all the difference. It’s so reassuring to see Best Buy still values the human touch.
Thank you, Ryan!
Dane P
October 23, 2026
5 out of 5
Just had an exceptional experience. Came in to buy a few things and curbside pickup a tv. Adrian was stocking things and whole ass farmer carried around two boxes while showing me where everything was. I was like man you can set them down and I’m sorry for taking your time and he was insistent on helping me. He was outstanding.
Then when I checked everything out and then got the tv - Bo at checkout was polite, very helpful and finished the transaction and helped me load the tv.
I don’t review things often. This experience deserved it.