Frequently Asked Questions About Best Buy Torrance
How do I check product availability at the Torrance Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Torrance Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Torrance Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4769 reviews)
Sandra
January 19, 2025
1 out of 5
Horrific experience! Waste of Time & Money. Purchased online, drove over 20miles for pick up just to be told order has been canceled. Was told due to short staff orders cannot be confirmed. Not only was I charged twice now I have to wait for double the refund.
Response from Best Buy
January 20, 2025
Hi Sandra,
Thanks for sharing this review with us here. I'm concerned to hear about this experience, and that your order was cancelled, which I understand would be frustrating. We'd be happy to discuss this further with you to ensure this is documented and addressed properly, and see what we can do to assist. If you'd like to do so, please feel free to reach out to us on one of our social media channels so a live agent can assist.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and the Google Review #64708516.
Thanks,
^Caleb
Mickael G
January 19, 2025
5 out of 5
Always professional
Steve S
January 10, 2025
3 out of 5
There's no one there to help you
And the line to check out was pretty long
Be nice if they had self-checkout
Response from Best Buy
January 10, 2025
Good Afternoon, Steve.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64664485" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Angel S
January 01, 2025
4 out of 5
Muy Buen Servicio si encuentro lo que necesito y ordenó.