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Best Buy Torrance
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Torrance
How do I check product availability at the Torrance Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Torrance Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Torrance stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Torrance Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(4736 reviews)
Chábelis
November 19, 2024
1 out of 5
I only bought in this store once, it was the first and the last because I don't plan to go again, they have the worst customer service I have ever experienced, I went to return some batteries that I bought because they were of no use to me and they made me wait 45 minutes, despite that they didn't have any more customers waiting besides me, the person who served me treated me very unpleasantly. I didn't complain to them because I just wanted to get out of there. I don't recommend this store, there are better places to buy it. that they sell.
Response from Best Buy
November 19, 2024
Hello and thanks for reaching out on Google, Chabelis.
Shopping in-store should be a pleasant experience and we understand your frustration. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64447145.
Kindly,
^Graham
Hector E
November 19, 2024
1 out of 5
After being a client for 10 years at Best Buy for the first time, I walked in and I show the price advertising price and it turns out that it’s false because they say the sister has an updated the price and I’m paying more than what they advertise online after I drove 35 minutes to pick up the item that says pick up in one hour I’m trying to understand what’s going on here. I believe I’m gonna have to talk to corporate about it because this is not fair for any consumer especially when online they try to get your attention to come into the store and the manager on site she said there’s nothing she can do about it. The only thing she can do is not sell me the item it will be nice to hear from a supervisor
Response from Best Buy
November 19, 2024
Hello and thanks for reaching out on Google, Hector.
We understand the frustration when a price does not match what you expected. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, store you visited, and mention your Google review, 64446480.
Kindly,
^Graham
MYLENA M
November 17, 2024
3 out of 5
Not enough salespersons around to assist customers.
Response from Best Buy
November 17, 2024
Hello,
Thank you for the review. We always want to make sure our customers are helped when shopping in our stores. I regret to hear that wasn't the case for you.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process.
Regards,
^Kristy
vianney k
November 15, 2024
3 out of 5
The geek squad was very helpful with my computer guarantee, after they committed mistake after mistake on my order they offer a solution.
Response from Best Buy
November 15, 2024
Hi there, Vianney,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting accurate support when visiting your local Geek Squad.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64430701” when reaching out on social media.
Regards,
^Ravi