Frequently Asked Questions About Best Buy Victorville
How do I check product availability at the Victorville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Victorville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Victorville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Victorville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3847 reviews)
G D
April 12, 2025
1 out of 5
my Instacart order was cancelled with no reason given other than problem @ the store 🫤 which is sad because best buy was a major hub for me picking up fun stuff electronicwise (Torrance location, tho) major downgrade 😫
Steven W
April 10, 2025
1 out of 5
This is for Bestbuy.com. I ordered a product and the delivered it to wrong address. They said the would replace it but canceled that order and sai they would refund the money but never did. Now the tell me they are not responsible for rhe product. I will not buy from them again.
Response from Best Buy
April 10, 2025
Hey there, Steven,
Thanks for reaching out and providing your feedback. We are saddened to hear that your order was not delivered to the correct address, and I can definitely understand your concerns surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #65030364" and share your full name, email, and phone number.
Thanks,
^Jacob
Julie L
April 07, 2025
1 out of 5
Schedule delivery never showed up.
Response from Best Buy
April 08, 2025
Julie,
Thank you for the review. I truly empathize with your frustration about your delivery not arriving as expected. It’s understandable to feel that way.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details regarding your visit, including the location, date, and approximate time. If you can also include, Google Review 65020564 in your message, it'd be appreciated.
Regards,
^Kristy