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Services Offered
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Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy West La
How do I check product availability at the West La Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West La Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West La stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West La Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5051 reviews)
U. P
December 06, 2025
5 out of 5
Best Best Buy experience so far.. I love this place staff are great!
Tom S
December 03, 2025
1 out of 5
Avoid the Best Buy on Pico Blvd, they have shady staff practices! I went there last Sunday to purchase a MacBook using a white Best Buy gift card with $300 on it. The sales clerk swapped it out for a blue card, claimed it didn’t work, and then tried to add $150 for AppleCare that I never asked for. When I pointed out that the card he gave back wasn’t mine, he insisted it was correct.
I asked the manager for help, but he refused to assist in locating my original gift card. The entire experience felt dishonest and manipulative. Be very cautious with the staff here!
Brooke F
November 29, 2025
5 out of 5
Outstanding service! We came in looking for a wine cooler, and Marcos went above and beyond to help us. He was friendly, professional, and made the whole experience seamless. The price was great, and his staff was just as helpful and attentive. This Best Buy is now our trusted go-to location!
James F
November 26, 2025
4 out of 5
Good help_,prducts & How to geek.