Claudette B
August 20, 2025
A lot of advice to buy a Laptop!!!
Bad return costumer service to be honest. Sometimes you have to run around to find help
Response from Best Buy
August 18, 2025
Hello,
Thank you for providing feedback on Google. It is frustrating when proper customer service is not provided during a return. We would like to hear about your experience, feel free to reach out through social media privately the links. When you are reaching out mention "Google Review", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/fc5ysw)
Twitter/X (https://bby.me/c1f6au)
Instagram (https://bby.me/vqbjlh)
Here to assist,
^ Jay
Best experience , SEE You again next year for sure
Too few staffs to help.
I went there ready to buy a mobile phone, such a big store but only one staff around phone display area. A salesman was trying to sell a phone to a customer, I stood there waiting n he wouldn't even bother to greet me . It's obvious that customer didn't seem to be buying but just looking. At the end I waited too long n left.
Response from Best Buy
August 13, 2025
Hello.
Not receiving the proper assistance is far from the customer focused experience we aim to provide, and we appreciate you bringing this to our attention. We would be glad to help assist in any way that we can. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/wvf35u), Twitter/X (https://bby.me/8t0wc8), or Instagram (https://bby.me/4nui03). Please also include Google Review number 28823.
Best,
^Allison