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Best Buy Columbia Heights
Services Offered
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Frequently Asked Questions About Best Buy Columbia Heights
How do I check product availability at the Columbia Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2672 reviews)
Dimitar
April 01, 2025
1 out of 5
Disgraceful.
Yesterday, March 31st,2025.
Went on to pickup an online order and was baffled to what I saw and experienced.
An elderly woman was inquiring about a product at the check out register. The kid working there was very disrespectful and spoke to her as if she had a mental issue.
Then it was my turn, that same employee, mocked me as I mentioned that the store looks different, he even said to one of his co-workers, "hey **** apparently this place looks different, the sign is the same, but ok"
This is not the kind of service that you expect from a business that you have spent tens of thousands of dollars in the last couple of years.
Will not be doing any business with best buy in the near future until something drastically changes.
Response from Best Buy
April 01, 2025
Good Afternoon, Dimitar.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64994342" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
jay l
March 29, 2025
5 out of 5
Went there to buy two laptops for my kids after having done research on their website and picked the ones I wanted. Everything went smooth. No complaint.
ASHUTOSH G
March 15, 2025
5 out of 5
Good place , low price
memet A
March 05, 2025
1 out of 5
Paid parking