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Best Buy Columbia Heights
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Frequently Asked Questions About Best Buy Columbia Heights
How do I check product availability at the Columbia Heights Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Columbia Heights Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Columbia Heights stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Columbia Heights Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2685 reviews)
Juliano B
May 21, 2025
5 out of 5
Local de boas compras e vale ressaltar o atendimento, foram muito atenciosos.
Guillermo O
May 10, 2025
5 out of 5
Super good !!!
Shaghaf A
May 06, 2025
4 out of 5
Nice spot and helpful clients
Lisa _
May 06, 2025
5 out of 5
You can’t get there from here!!! I just spent 2 + hours going to the Best Buy in the Columbia Heights neighborhood in NW, D.C. to return a flat screen TV. I called the store before I left my home to let them know I was coming and would need assistance moving the TV from my car and into the store. They told me to pull up to the front of the store, run inside and tell the person at the front desk that I needed help and they send someone to help me. Great right? Easy yeah? It should have been super simple. When I got to the store the door was padlocked and the windows in the front store were covered by what appeared to be butcher paper. I sat out front of the store holding up traffic while I called them again to ask them if I was at the wrong door. The Best Buy employee who answered the phone asked me to hold on while he went to find out what was going on. He confirmed that I was in the right place and that I should just open the door and come inside to get assistance moving the TV. I reminded him that there was a padlock on the door! He asked me to hold on again saying he would walk over to the door to check out what was going on. I waited he got back on the phone and again said the store was open and I should just walk right in. He finally told me he was looking at the website and according to Google the store was opened. I said I know I saw the same information on the website. Turns out the guy at Best Buy was in a call center and not at the actual store. Beware they are not who or where they say they are. Customer Service nope you can’t get there from here. TRUTH MATTERS. Bad experience for reelz 🤬