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Services Offered
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Frequently Asked Questions About Best Buy Oxford
How do I check product availability at the Oxford Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Oxford Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Oxford stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Oxford Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1623 reviews)
Htiek M
June 21, 2025
1 out of 5
Abysmal customer service. Had to ask for help and rude guy said he was helping someone and walked away from the desk without relaying me to someone else or asking what I had trouble finding. I said all i need was pointing in the direction of a product. He never spoke a word as he walked away.
Marcia C
June 16, 2025
2 out of 5
Didn't have what I was needing.
Angela J
June 05, 2025
5 out of 5
Friendly and helpful. Great experience.
Mary R
June 04, 2025
1 out of 5
Worst Store ! I bought a TV with extended warranty. I called Geek Squad and made an appointment to repair. Had to wait 3 weeks just for the appointment. That day no show no call . Waited all day since they have 7 thru 7 time allotment. Called them back to get a run around ! Could not get any response from them just made me another appointment. Which I have no confidence they will show up!That leaves me with 8 weeks of no TV! Never in my life have I seen a company that had no concern for their customers. I have bought several big screen tv and electronics from them. Never again ! I will never step in their stores again. Which with their attitude they would not care. No wonder they are closing up some of the Best Buy Stores. Lousy customer service!!!