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Best Buy Strongsville
Services Offered
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Frequently Asked Questions About Best Buy Strongsville
How do I check product availability at the Strongsville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Strongsville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Strongsville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Strongsville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(1882 reviews)
Ajay M
May 16, 2025
1 out of 5
Horrible service even though the store was empty....
cody r
May 11, 2025
1 out of 5
came into the Best Buy in Strongsville specifically to look at and purchase a high-end gaming laptop with the new NVIDIA 5070 graphics card. I waited around for assistance but not a single employee acknowledged me or offered to help, even after I clearly looked like I needed assistance. For a major purchase like this, I expected better customer service. I ended up leaving without buying anything, and I’ll likely take my business elsewhere. Disappointed in the lack of support.
Thomas B
May 04, 2025
1 out of 5
Went there to get a car stereo upgrade. Sales person spent part of the time trashing Best Buy since he was quitting and then proceeded to sell me something that wouldn’t fit the car. He swore that the only cost I would have is the stereo and that all other parts were part of the free install. When I called to schedule the appt, they started pitching me items that he shoold have quoted that more than doubled the cost. On top of that, “to get the deal” and save money he had me sign up for this $50 Best Buy return thing that I couldn’t refund. If you have to go to a Best Buy, skip this one all together.
Jamila H
May 03, 2025
5 out of 5
Great customer service