Had to go into Best Buy today to purchase a new computer. My husband had a virtual gift card he was trying to use to put towards the purchase of said computer. Needless to say, there were issues with this "virtual " card, and ultimately, he was not able to use it. Jadon spent easily a couple of hours trying to resolve this issue. Thank you, Jadon, for your VERY friendly and patient nature!! Top notch customer service!!
Place is a absolute joke sells a product that is non refundable after you open it but fails to notify you that if you open box not returnable and fails to say it on the receipt horrible
Geek Squad wants you to bring in the spare parts and diagnose the problem.
Employees are great, and attentive, very friendly and knowledgeable, I can usually find what im looking for, but there are times what I really need is sold out so I'll have to go elsewhere as I cant wait for shipping