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BestBuy.com pricing is not available in Puerto Rico.
Please visit your local store for pricing.
Best Buy Hato Rey
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Hato Rey
How do I check product availability?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review your local Best Buy store web page. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(13687 reviews)
R T
January 31, 2026
1 out of 5
No atienden el teléfono no sabes si hay stock De cosas, realmente lamentable.
Atiendan el teléfono o pongan bien el stock en la página
They need to answer the phone or correct the issues on the remaining stock in the web page. Honestly is chaos. I’m shorting the stock.
Response from Best Buy
January 31, 2026
Hello R T
Thanks for reaching out and providing your feedback. We can understand how not being able to connect with someone would be troublesome for you and can understand how you feel. We would love to document your experience as we are always looking to improve and see if we can help in any way. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #111308 in a private message.
• Facebook (https://bby.me/5j5iu2)
• Twitter/X (https://bby.me/jte3nk)
• Instagram (https://bby.me/ldtir7)
Junior A
January 30, 2026
5 out of 5
Loja super completa
Jessica S
January 29, 2026
5 out of 5
Me encanta.
Jose O
January 29, 2026
1 out of 5
Why have a phone number if you aren't gonna answer it?!
Response from Best Buy
January 29, 2026
Hello Jose,
Thanks for reaching out and providing your feedback. We can understand why you might be frustrated if you were not able to connect with someone to the help you need. We would like to see if we can help. To connect with a representative, you can contact us through social media. You can find us at a Social Media platform listed below and reference Google Review #110439 in a private message.
• Facebook (https://bby.me/k3t108)
• Twitter/X (https://bby.me/9r3pqe)
• Instagram (https://bby.me/4g2w84)