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We are back open!
Come check out your newly remodeled store.
Best Buy Thousand Oaks
Services Offered
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Frequently Asked Questions About Best Buy Thousand Oaks
How do I check product availability at the Thousand Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thousand Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2275 reviews)
357Flavors A
October 12, 2025
1 out of 5
No help when I asked about product all he said is warehouse does the stocks of the shelves
js p
October 11, 2025
5 out of 5
★★★★★
Best Buy’s delivery
-Convenient: We were allowed to select a preferred delivery date
-Excellent delivery communication: During the delivery window the delivery men called us to advise they were ten minutes out
-Excellent delivery service: After unloading the truck the delivery men asked if we wanted the appliances removed from the packaging. The appliances were placed in the laundry room with all packaging removed and disposed of in less than 20 minutes (installation excluded).
★★★★
-GE 4.5 cu foot high efficiency top loading washer
-GE 7.2 cu foot gas dryer with auto dry
-We purchased both appliances from Best Buy to replace our washer and dryer (which were both over 20 years old).
-Three months after purchase and we are happy with the appliances. There have been NO issues with either appliance.
-The best features of the washer: 1. Thorough cleaning using less water than the replaced washer. 2. The sanitize wash option (great for pet stuff).
-The best features of the dryer: 1. Auto dry feature. 2. More efficient and even drying (faster than old dryer).
Juan E
October 01, 2025
1 out of 5
Very bad experience they sell things according to in excellent open box conditions and the things don't work
Gabriel J
October 01, 2025
5 out of 5
"Great electronics store! I was able to find everything I needed without any trouble. The staff were very friendly, helpful, and made sure I got the right products. The customer service was excellent, and they took the time to answer my questions and guide me through the options available. The store is well-organized, making it easy to browse and shop. Overall, a very positive experience and definitely a place I would recommend for anyone looking for electronics with good service and a welcoming team.