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We are back open!
Come check out your newly remodeled store.
Best Buy Thousand Oaks
Services Offered
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Frequently Asked Questions About Best Buy Thousand Oaks
How do I check product availability at the Thousand Oaks Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Thousand Oaks Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Thousand Oaks stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Thousand Oaks Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2223 reviews)
The D
April 15, 2025
1 out of 5
Customer service here is a joke. These kids need to step their game up and learn a thing or two about sales and customer service. I would not be surprised if this location sadly goes out of business at some point. They must be hemorrhaging money. Sad.
Response from Best Buy
April 15, 2025
Hello there!
Thank you for taking the time to reach out on Google with a review. We are dedicated to providing friendly and professional assistance in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review 65044936 in your message. You can find us here:
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
We hope to hear from you!
Best regards,
^Ryan
Xamdam N
March 22, 2025
5 out of 5
the workers here are amazing especially the worker named Diego helped me a lot I appreciate it
Julie L
March 11, 2025
5 out of 5
Great customer service- Kyle at the online order pick up counter went above and beyond for a product I needed— walking me through my options on a online order that was cancelled on me when I arrived to the store.
Worth the drive from Oxnard. Thank you!!!!!
K A
March 07, 2025
5 out of 5
The Best Buy in Thousand Oaks has incredible customer service. Many Thanks to Bridgette & especially Pat and Desi! Always a pleasure to work with this super team! Prior to picking up my product I received some very bad family news. Pat & Desi were so kind, patient and respectful. I picked up my order with ease, quickly and without any issue.
Many Thanks to All,
Kim