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Best Buy West Ashley
Services Offered
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Frequently Asked Questions About Best Buy West Ashley
How do I check product availability at the West Ashley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Ashley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Ashley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Ashley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2719 reviews)
Jesse J
October 27, 2025
5 out of 5
GEEK SQUAD IS AWESOME
michael p
October 25, 2025
1 out of 5
This was a few years. I had a 75 inch LG smart TV installed by their techs. Today, I'm moving the TV across the room. As I'm taking the mount off the wall, I find that they only used two lag bolts on the left sode to attach it to the wall. On the other side they used simple machine screws. Here's the kicker. Not a single one was screwed into the studs. The tv was sagging slightly. I can't believe it stayed up. I wouldn't use these clowns to hang a picture in the future.
Response from Best Buy
October 25, 2025
Hello, Michael,
Thank you for sharing your concerns regarding your installation a few years ago. We are glad that your television didn't have any issues. If you needed support or would like to chat with us please reach out to us on any of our social media profiles below for support with Review 60611.
Facebook (https://bby.me/qq6h0j), Twitter/X (https://bby.me/ublxvd), Instagram (https://bby.me/wiyx92)
Shane Z
October 18, 2025
1 out of 5
I used to enjoy stopping in and browsing new tech to see what's out and open box TVs to potentially catch a deal, but now this place feels like a used car lot. It doesn't matter if you're on the phone; they will interupt you and your call to ask you if you need help. On one hand, it's nice to see that people are being proactive, but the lack of decency comes across as desperation. When I was leaving (still on the phone), the lady asked me why I didnt find anything, and in passing I expressed to her that I was just browsing and she continued to try to reel be back in the store as I continued out the front door. Complete desperation, kind of sad.
Sherri B
October 17, 2025
5 out of 5
I have rediscovered Best Buy and now a big fan. They have everything and have good sales. Most sales people seem to be very knowledgeable and helpful and really like the membership option to have 'free' access to the Geek Squad for help with electronics or any purchase including extending the warranty. I've had a great experience