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Best Buy West Ashley
Services Offered
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Frequently Asked Questions About Best Buy West Ashley
How do I check product availability at the West Ashley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Ashley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Ashley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Ashley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2678 reviews)
Ida Å
August 06, 2025
1 out of 5
This Best Buy location is a mess. It has low inventory, a dirty environment, and poor management. It's clear why fewer people are shopping here. It's hard to understand how this store is still operating. It feels like it should be closed for good, allowing the manager to retreat to his basement with nothing but Kraft Mac and Cheese and video games.
John N
August 01, 2025
1 out of 5
The AUDACITY of the people who work here! Do not buy open box items here, they do not follow their own standards. Ordered what I thought would be a laptop in excellent condition (per their website, no damage, all accessories, even box) What i got when I came to pick it up was just the laptop, damaged screen, deep scratch, no box and no charger. The staff was incredibly unhelpful, basically said, tough luck. wasted my time driving all the way to this location from the other side of the city. All they could say was it might take an hour for the system to let them return it so I can just leave it with them to return later. Yes, because I would definitely leave a thousand dollars with people who just lied to me about the quality of their product. I also felt incredibly baited and switched as the only solution they provided me was to exchange for another more expensive laptop and pay the difference since I was already there. Like, offering me the poor quality open box pricing and giving me a discount on a charger would've been a good compromise but they wouldn't even give me a second thought. Horrible service and I'm normally a very easy customer to help, they just didnt provide any
Response from Best Buy
August 01, 2025
Hello, John,
Thanks for reaching out and providing your feedback. When you order an open-box item in excellent condition it should be in like-new condition, so I can understand your disappointment. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/jj4s3u), Twitter/X (https://bby.me/dmim84), or Instagram (https://bby.me/o7w227). Please reference Google Review #23231.
Regards,
^ Aaron
Luis R
July 27, 2025
5 out of 5
Love it
Glenn C
July 14, 2025
5 out of 5
5* to Allie & BB for hiring people like him! It was almost closing time & Allie helped me get an AV receiver I needed. He was crucial as well because it got me in the right direction I needed for my speakers. Allie shared with me some insights and thoughts on what was looking for and without that I wouldn’t have ended up with the system & speakers I have now. Bc of him I purchased these thru Best Buy! Allie taking the time to help me while in-store saved me time, saved me money, and ultimately made BB a lot more money thru my purchases of my Klipsch speakers. Thanks Allie!