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Best Buy West Ashley
Services Offered
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Frequently Asked Questions About Best Buy West Ashley
How do I check product availability at the West Ashley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local West Ashley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy West Ashley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the West Ashley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2708 reviews)
Kevin M
October 07, 2025
2 out of 5
The inventory is not very large and the higher quality televisions in the Magnolia premium area are seriously lacking. Recently on a return they asked me to step aside and wait twenty minutes. Customer service has fallen as well. The store is messy as well.
Response from Best Buy
October 07, 2025
Hello, Kevin,
We appreciate you taking the time to share your feedback regarding your recent visit to one of our stores. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/oakcnk), X/Twitter (https://bby.me/hkvj45) or Facebook (https://bby.me/xwt8y7) with the details of your experience. Also add Google Review 52763. We look forward to hearing from you.
June T
October 01, 2025
3 out of 5
Greeter was great. Salesperson... eh. I have a sales background and I just notice when salespeople "phone it in"
Matt H
September 30, 2025
5 out of 5
Great. Easy. Everything is shown so it's easy to compare similar items. People are friendly and eager to help. Bought a new TV; in and out quickly with no stress. Jess was very helpful.
Jenny C
September 29, 2025
5 out of 5
Any time I need tech assistance, Jonathan, Jared, and Ryan have always had my back. Jonathan helps me get checked in, patiently answers my questions about my phone and my printer, and Jared and Ryan have been super helpful in working with me on my tech questions about what equipment has suffered enough to let go and replace, vs what is salvageable and just needs some of their finessing. Overall, they make a great team and I'm just grateful for that in a world where people are so quick to point out everything else. Thanks, guys. I really appreciate you and everyone else who works hard there, taking care of our needs.