Frequently Asked Questions About Best Buy Owensboro
How do I check product availability at the Owensboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Owensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Owensboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Owensboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1238 reviews)
kennedy d
October 03, 2025
1 out of 5
I would give this place 0 stars if I could. The employees are rude and they can’t figure out what to do when it’s questions that they should know. They called my boyfriend and I “liars” when they just didn’t know what was going on when we were trying to explain. I think that is very unprofessional and I will NEVER purchase from this store again. I have had a nightmare experience.
Air A
August 29, 2025
5 out of 5
Best Buy seems to always have what I need. Very convenient when doing an online order.
Marlin F
August 19, 2025
4 out of 5
Ordered on line and picked up item a few hours later. No issues.
Jacob H
August 13, 2025
1 out of 5
Nice place well kept but things are in the wrong place and wrong priced. Also we walked around the store looking for one thing and nobody was around to help us
Response from Best Buy
August 14, 2025
I appreciate you taking the time to share your feedback regarding your recent visit, Jacob. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://bby.me/so63ln), X/Twitter (https://bby.me/v011yq) or Facebook (https://bby.me/d2g4nq) with the details of your experience. Also add Google Review 28923. We look forward to hearing from you.
Sincerely,
^Deysha