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Frequently Asked Questions About Best Buy Owensboro

How do I check product availability at the Owensboro Best Buy?
How do I check my order status?
My local Owensboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Owensboro stores’ holiday hours?

Recent Reviews

4.0
(1244 reviews)
Renee H
December 04, 2025
1 out of 5
My wife and i have purchased over 5,000.00 dollars in appliances and electronics in last 3 weeks. We were sold a total member yearly and it was explained if something went on sale via any competetor or in store they would match it. Lets just say we live 50 miles away from store. We cant just up and drive to store we have lives. You cant reach anyone at store, oh btw i have left 2 messages, voicemails at store that customer service has placed me at. No callback that was also 3 weeks ago and again 2 days ago. The savings is 300.00 that we should recieve, this is not rocket science, stores should be able to be reached and you should not be sold a a price match gaurentee if they will not stand behind there word. Elizabethown best buy management let me know the owensboro ky location is having alot of issues/complaints... i believe this to be true because again we can not reach store management...
Response from Best Buy
December 04, 2025
Hello, Renee, Thank you for your review. It can be frustrating when a purchase does not qualify for a Price Match. Cyber Monday and Black Friday pricing are excluded from our Price Match Guarantee. If you believe that your purchase qualifies for a price match, please feel free to reach out on social media. Kindly include Review 81467 in your message. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Hadji H
November 26, 2025
4 out of 5
In and out. Good fast service. Good price on a a laptop. Nice and friendly staff.
Jacob W
November 06, 2025
1 out of 5
How the hell they going to charge $200 for a stereo and one subwoofer install and tell me I have to pay that before hand to reserve my appointment. What the hell!?! Definitely not comfortable at all. I get that maybe they've been scammed themselves by customers by doing the work and the customer doesn't have the money or etc and legally they can not hold your property like your car and keys from you Make them pay in store at appointment day before the work is started maybe I'll consider coming and getting my service done until then I'm going to keep looking
Response from Best Buy
November 06, 2025
Hello Jake, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. To continue, please contact us on Facebook (https://bby.me/grww5g), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Be sure to mention this is regarding your Google Review 65675. Kindest Regards.
kennedy d
October 03, 2025
1 out of 5
I would give this place 0 stars if I could. The employees are rude and they can’t figure out what to do when it’s questions that they should know. They called my boyfriend and I “liars” when they just didn’t know what was going on when we were trying to explain. I think that is very unprofessional and I will NEVER purchase from this store again. I have had a nightmare experience.

About Best Buy Owensboro

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