Variety of all all electronics
Went in on a tues around noon, waited and waited, not one employee even looked at me, let alone helped me. Would have bought a new 3,000.00 refrigerator and an ice machine for about 450.00. But I left, went to home depot. Same fridge for 1800.00 and an ice maker for 129.00. Thanks for not helping me best buy, you saved me a LOT of money.
Response from Best Buy
July 28, 2026
Good afternoon,
We appreciate you taking the time to share your experience with us. When making a big purchase like appliances, it's understandable that you would need assistance with this. Having nobody offer help after waiting for so long, is certainly not a welcome experience.
If you could send a private message on one of our social media platforms, Facebook (https://bby.me/Xp11ZM), Twitter/X (https://bby.me/mElHK5), or Instagram (https://bby.me/lex5ka), we'd be happy to have this be reviewed further. Please also mention your "Google review #194623" in your message.
Geek squad is kind of a nightmare but I will say Kyle & Toby redeemed it for the most part. I won’t go into details over my dreadful experience but Kyle as well as Toby did what they could to make things right and fix the situation. I definitely was not the nicest person in the beginning but Kyle and Toby genuinely helped me, what turned out to be such a headache and horrible experience they both went above and beyond to correct the situation.
Staff was helpful and kind, even though they were busy.