How do I check product availability at the Wheaton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Wheaton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Wheaton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Wheaton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3066 reviews)
Nic M
October 23, 2025
3 out of 5
Standard Best Buy. Average experience. Like many it's sometimes hard to find help but everyone is polite when you ask. It's clean and we'll organized. No complaints. Parking is easy.
Response from Best Buy
October 23, 2025
Thank you for sharing your thoughts with us here. Being able to ask questions before making your purchase is key to the shopping experience. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #59454".
Facebook (https://bby.me/24ujb4)
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Blaque L
October 22, 2025
5 out of 5
Excellent customer service. Thank you, Christopher and Calvin.
xazadada d
October 16, 2025
5 out of 5
Staff were professional and polite.
Dwayne B
October 13, 2025
5 out of 5
Employees were great and helpful today. I’m a filmmaker so employees allowed to vlog while picking up my mobile order and representative Bilal was a great help today when processing my pick up for my action camera. Shoutout to the whole staff for being cool and not minding me to film.