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Best Buy I70 & Tower Rd
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Frequently Asked Questions About Best Buy I70 & Tower Rd
How do I check product availability at the I70 & Tower Rd Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local I70 & Tower Rd Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy I70 & Tower Rd stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the I70 & Tower Rd Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2603 reviews)
Edward P
August 01, 2025
3 out of 5
Not current on the latest products like the Samsung fold 7 was not on a display.
Too bad! With your security at the front door, I always feel like I'm a criminal walking into your stores. Not very welcoming!
Response from Best Buy
August 01, 2025
Hi, Edward,
Thank you for sharing this review here with us, although we hate to hear your recent in-store visit was a negative one. We would like to get some more details from you, and ensure your feedback is formally documented within our Corporate system for review.
To get started, please send us a message on Facebook (https://bby.me/k02dn5), Twitter/X (https://bby.me/70w3bv), or Instagram (https://bby.me/t5ko2x). Please also include a note stating you are reaching out from a Google review by including this reference number: #23277. We look forward to hearing from you!
Regards,
^Katie
Eloy R
July 31, 2025
1 out of 5
Atienden rw mal dure 20 minutos para que no me a tiendieran
Dave W
July 26, 2025
4 out of 5
Good store just a little pricey on electronics!
Alex J
July 24, 2025
1 out of 5
If I could give this location 0 stars I would horrible customer service, everyone is standing around like they have a stick up their behind and acting like they are working but they are really not . Geek squad supervisor acts like he is the “Manager “ clearly you don’t have the qualifications to be one so stay in a supervisors position. They need a different process to fix issues when they make a mistake instead of “ I do apologize “ no you dont because as soon as I walk out this store I will no longer be in your mind .
Response from Best Buy
July 24, 2025
Hello and thanks for reaching out on Google, Alex.
Getting help in our stores should be easy, and we understand your frustration with this experience.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/bl4ujf), Twitter/X (https://bby.me/lmwjs5), or Instagram (https://bby.me/ul11j3), and mention your Google review, 19692.
Regards,
^ Graham