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Best Buy Gulf Coast

4.2
(888 reviews)
10033 Gulf Center Dr
Fort Myers, FL 33913
(239) 433-5112
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Recent Reviews

4.2
(888 reviews)
Mark S
May 12, 2025
1 out of 5
It's not there no more
Roger D
January 09, 2025
5 out of 5
Always find what I need here
Eric S
December 31, 2024
2 out of 5
Poor customer service.
Response from Best Buy
December 31, 2024
Eric, Thank you for the review. I understand that your recent experience with Best Buy has not been a good representation of the sort of experience we would hope for you to have. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64627672. Regards, ^Kristy
Marc B
December 16, 2024
1 out of 5
I have had $140 worth of reward certificates stolen twice. When I called about the second incident, I am being told I need to change my email address and cell phone. Seriously??? I am done with Best Buy. You can take my certificates and shove them where the sun don’t shine. I’m so disgusted from being screwed over time after time by Best Buy and just will take my business elsewhere. It is your responsibility to ensure that our certificates are secure and to even suggest that I change my email and/or phone number is ridiculous and unrealistic. Shame on Best Buy!!! I’m done!!!
Response from Best Buy
December 17, 2024
Hello, Marc, Thank you for reaching out to us here on Google, and taking the time to share your experience. We understand how important rewards certificates can be, and understand how we would feel in this situation. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64569485 regards, ^Brandon

About Best Buy Gulf Coast

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