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Best Buy South Loop
Services Offered
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Frequently Asked Questions About Best Buy South Loop
How do I check product availability at the South Loop Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local South Loop Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy South Loop stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the South Loop Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4160 reviews)
Jennie C
June 08, 2026
2 out of 5
Worst shopping experience this past weekend. Came in for an apple watch. The associate that was assigned to me initially said the color I want is not standard issue and has to be purchased. Not true. I'd checked stock online and the only reason I went in store is I don't want to risk having my delivery stolen. When I told her that, she checked again and magically my color is standard issue but not in stock. And then she just saunters off like I've been dismissed. Walked up to another associate and checked out in 5 minutes with the color I want. If she doesn't want to work there they should fire her.
Patricia C
June 07, 2026
5 out of 5
The customer service rep (Gunner) was amazing! He was extremely polite and friendly!
Janis M
June 05, 2026
5 out of 5
Yesterday I purchased my new iphone pro max 17 phone via Best Buy/ATT. The process (business relationship between the two) was a bit confusing vs the last time I purchased the pro max 14. However, I will say two of the geek squad members were kind and a super helpful checkout guy made my day by clarifying what I needed to do next! Customer service brings people back!
Raul R
May 31, 2026
1 out of 5
Servicio feo