How do I check product availability at the Rogers Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Rogers Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Rogers stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Rogers Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2559 reviews)
Adam H
August 02, 2025
5 out of 5
The new remodel is great. Many displays and ways to interact with the tech while making purchases decisions.
michael
August 02, 2025
4 out of 5
Fairly good place to find PC parts
Marcia
July 30, 2025
5 out of 5
Fast service to pick up an item you order online.
Wesley D
July 24, 2025
1 out of 5
Absolutely ridiculous. Showed up went inside 3 days after my order being placed stood in line for 15 minutes before anyone decided to help the girl having issues I step up check In and am asked if I’d like carry out to the side sure I pull up to the doors I’ve been standing in the doorway for 10 minutes still nothing. I would never imagine it would be so hard to pickup an online order. Did I need to designate the whole day for this I figured an hour lunch break would be enough?
Response from Best Buy
July 24, 2025
Hello,
Thank you for providing feedback on Google. Having an online order taking longer than expected to pick up is frustrating. We would like to hear about your experience. Reach out through social media private links. When you are reaching out mention "Google Review #19906", provide details about your review, along with your full name, email, and phone number.
Facebook (https://bby.me/czywi6)
Twitter/X (https://bby.me/bgv2p0)
Instagram (https://bby.me/cv2z3o)
Here to assist,
^ Jay