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Frequently Asked Questions About Best Buy Millerville

How do I check product availability at the Millerville Best Buy?
How do I check my order status?
My local Millerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Millerville stores’ holiday hours?

Recent Reviews

4.0
(1902 reviews)
Franchesca M
July 31, 2025
1 out of 5
No help Everyone is too busy judging you for not knowing technology how they do If you ask for help be ready to wait Dude with dreads is too cool to offer solutions
Response from Best Buy
July 31, 2025
Hi, Franchesca, I'm sorry to hear of what you experienced and would love for our support team to look into this further. Please DM us at Facebook (https://bby.me/ljsbhd), Twitter/X (https://bby.me/tykbs1), or Instagram (https://bby.me/up4pe0) and mention that you are responding to Google Review 22954. Sincerely, ^Tina
Leon
July 18, 2025
1 out of 5
Was there for the latest pokemon set release. I got stuff, just a little bit. I got up to the cashier. Second in line and they had 1 poster collection and a handful of tins available after the first guy. They said they got 1 of everything. Which is fine. They can't control how much they get so I won't fault them there (though I do believe they took stuff for themselves, but that's besides the point) I don't understand why they wouldnt post something on the front doors letting everyone know how much is available. Knowing they've had a lot of product for sets in the past, knowing they are gonna have a lot of people lined up and waiting hours for release. I managed to get something at least but there were definitely people who waited hours and didn't get anything at all because of the limited supply they have and I cant imagine having been one of those people who waited in line, rightfully assuming they'd have enough stock just to get nothing. So that's why I'm extremely disappointed in the staff/management for not putting up a sign so people wouldn't waste their time, possibly taking time off work to wait for nothing/barely anything at all. Do feel bad for the guy who was handing them out though because he had to be the one to break the news to people and deal with that.
Response from Best Buy
July 19, 2025
Hello Leon, Thanks for reaching out and providing your feedback. The Pokémon release were a little wild I must admit, but you made some great suggestions in your post. We love to take you feedback about your experience because your opinion matters. Can contact us through social media? Click on one of the links below and mention this Google Review #17579 in a private message providing us with your full name, email address, and telephone number to complete the documentation process. I look forward to hearing from you! Facebook (https://bby.me/9lzvuz) Twitter/X (https://bby.me/5zjlhs) Instagram (https://bby.me/9mhfbm) Google Review #17579 Thanks, ^Ezra
Taylor L
July 17, 2025
1 out of 5
Pretty poor & unfriendly customer service from this location, on a few different occasions. Current management leaves something to be desired. Do yourself a favor and shop the Mall of LA location - better inventory and better staff. In a time where we're all a click of a button away from getting anything we need for better prices online, the service aspect of physical stores is more important than ever.
Response from Best Buy
July 18, 2025
Hello Taylor Labat, Thank you for reaching our and letting us know about your shopping experience. It sounds like your visit did not live up to the standards that we strive for. I enjoy great customer service myself, so I can understand how you are feeling. We would love to get more information about your visit because your feedback matters. To get started, can you contact us at one of the links below and reference Google Review #17098. Simply send us a private message providing us with your full name, email address, and telephone number. We look forward to working with you. Facebook (https://bby.me/0v9ty5) Twitter/X (https://bby.me/1t54m3) Instagram (https://bby.me/rl96ul) Google Review #17098 Thanks, ^Ezra
David D
July 17, 2025
1 out of 5
So I wanted to purchased some packs of pokemon cards..you are only allowing 1 pack per customer.. Why would another best buy not even 5 miles down the street let me buy a total of 8 packs..it seems NONE of your employees can give me a answer and look confused when you ask them anything???
Response from Best Buy
July 18, 2025
Hi, David, Thanks for leaving your feedback. I'm with the Best Buy Corporate office's social media team, responding to your question on behalf of the Baton Rouge store. I understand why you would be confused and frustrated by receiving inconsistent information from different store locations. I know this must have been disappointing for you. From my understanding, many of the Pokémon cards are limited and in high demand. So, it would depend on which one you're referring to. For those that are in high demand, the number that is sold to one customer is limited, to ensure other customers are able to also get one of the items. So, without having all the information, I would say that being able to purchase 8 packs of high demand cards should not have been an option. As I mentioned, this would depend on the specific cards you're referring to, and I do not have all the information. We do have a list of the ones that are limited to one per person, and we are happy to go over those with you. To further discuss your concerns, and to provide you with as accurate information as possible, please contact us by sending a private message to us on any of the below social media platforms. X: https://bby.me/c74htw Facebook: https://bby.me/9tpad4 Instagram: https://bby.me/ix47ve Best, ^Kadian

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