Fast and efficient service
Kind of a sad experience in buying a 32" TV abd finding that the legs will not tighten. Toshiba, on sake for around $100. Screws (all same length) too long; it took 2 guys about 10 minutes to come to the same conclusion. Apparently The Geek Squad didn't have different length screws or washers, so had to return the TV. Manufacturer's fault, but Best Buy could have some something rather than returning the set, IMO.
Response from Best Buy
November 12, 2024
Hi there,
Thanks for taking the time to leave a review here on Google. I can certainly understand wanting support on your purchase.
Typically, the manufacturer remains the best point of contact for issues and defects such as these. If you are within the return or exchange period, we would also happily accommodate you with that as well.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64415105” when reaching out on social media.
Regards,
^Ravi
Front door greeter guy is really on top of it. Very helpful