FYI - For Locker Pick-up Orders, to play it safe & go when store is open. Just in case the locker door fails to open, which in my case is what happened. Luckily I went while the store was still open and went inside to pick up. When returning items, the process is super fast, no lines when I went a couple of times this past month. When they have Sales, the Deals are pretty big, got Jlab Studio Pro+ bluetooth headphones for $19.99, 50% OFF reg price of $39.99! 🍀
Bed was not as comfortable as bed in other rooms. The TV picture was bad. When we left no one came to the desk for a long time so we just left our key cards.
These idiots sold me a TV that wasn’t in the store. Wasted hours of time dealing with this nonsense. Unprofessional and unforgivable.
Response from Best Buy
July 02, 2026
Hi, there,
Thanks for leaving your feedback. We understand your frustration with your TV not being available, we know something like that must be very inconvenient to you. We would like to take a look into this matter. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 181599 in your message to us.
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