Best Buy Warner Robins

It was impossible to spend $2500 since all the employees disappeared. Seems to be a new standard here.

Misleading representatives offer "protection plan" . I dont shop there anymore.

My experience at the Best Buy in Warner Robins was one of the most humiliating and painful encounters I’ve ever had in a store. The manager — tall, white, with black hair — treated me with a level of hostility and disrespect that I will never forget. From the moment I approached her, it felt like she didn’t want to help me at all. She kept repeating “one moment,” but it was clear she was brushing me off on purpose. I felt invisible. I felt dismissed. I felt unwanted. When I tried to explain the policies that applied to my situation, she wouldn’t listen. She was rude during the conversation with Apple and acted like my presence alone was an inconvenience. The way she looked at me and the way she spoke to me made me feel like the color of my skin was the real issue. That is how her behavior came across to me — cold, bitter, and full of something that felt like hate. And instead of trying to de-escalate or treat me like a human being, she escalated everything and called the police on me. I cannot express how terrifying, degrading, and infuriating that moment was. I felt targeted. I felt singled out. I felt like I was being treated as a threat simply for existing and trying to get help. This wasn’t just bad customer service — it was emotionally damaging. I walked out of that store feeling shaken, humiliated, and deeply hurt. No one should ever be made to feel the way I did that day. I truly hope Best Buy takes this seriously, because what I went through was unacceptable on every level.

SUCKS! 3 weeks before Christmas and you have 4 employees working during the day! 1 on the register, 1 stocking, and 2 people " helping ". Its not right that $1 million business is treating employees with no respect. How do you expect employees to do well under stressful situations, low staffing, and a hostile work environment. Horrible experience. Horrible service.