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Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Canton
How do I check product availability at the Canton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Canton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Canton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Canton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2044 reviews)
Jamie W
November 14, 2026
5 out of 5
Great store with helpful staff
Cody J
November 13, 2026
1 out of 5
Why am I paying for a 200 dollar membership when I get charged a 9 dollar fee? I had to track down an employee to get help.
0/10 ill probably celebrate when best buy finally goes under.
jose s
November 09, 2026
1 out of 5
I visited a store to exchange my watch under my insurance policy, but at the checkout, I was instructed to consult the Geek Squad. After a long wait, I was informed that a manager needed to override the transaction. When the manager arrived, they and the Geek Squad employee stated that the watch needed to be sent in and that I would have to rejoin the queue to complete the process. Due to the significant time I had already spent waiting, I was unable to proceed.
Later that day, I visited a different Best Buy location where I was able to complete the exact same transaction immediately without any unnecessary complications.
I felt unfairly treated, as the process should have been as straightforward at the first store as it was at the second. Had I received consistent information at both locations, I would have been more understanding of the wait, but the discrepancy in service between the two stores was quite frustrating.
Response from Best Buy
November 09, 2026
Hello,
Thank you for taking the time to share this with us. We're sorry to hear about the frustration you encountered while attempting to exchange your watch under your protection plan. Consistency is important, and we welcome the opportunity to improve your experience.
To formally document your feedback, feel free to reach out to us on Facebook: https://bby.me/C3QXsV, Instagram: https://bby.me/J8Ncyt, or Twitter/X: https://bby.me/D9HGQ6 and reference Google review 252532 in the details you provide.
Steve V
November 09, 2026
1 out of 5
They told me they had the item. when I called their idiot Ai assistant was wrong when I got there, they did not have the item. Best buy will not let you talk with an actual person on site, which is insane
Response from Best Buy
November 09, 2026
Thank you for sharing this experience with us, Steve. The idea is to alleviate the store from the phones, to help all of our in-person visitors. This is not the feeling we want for our customers, and we are making changes to this as well. We would like to know how we can help resolve your current situation. We'd like to get this reviewed for you further.
Please send us more details through our social media channels on Instagram (https://bby.me/Bk0Ayg), X/Twitter (https://bby.me/O3DY8v) or Facebook (https://bby.me/2PP10m). Please send us a message with the full details of what took place. Also add Google Review 252418. We look forward to hearing from you.