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Frequently Asked Questions About Best Buy Costa Mesa

How do I check product availability at the Costa Mesa Best Buy?
How do I check my order status?
My local Costa Mesa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Costa Mesa stores’ holiday hours?

Recent Reviews

4.2
(3754 reviews)
Joe F
July 14, 2026
5 out of 5
Great service, ask for Jaden. Helped me but an LG tv. Lobe it and Great deal!
Tai D
July 11, 2026
1 out of 5
Item labeled for 27.99 but rung up as 49.99. I told them there was 49.99 label for said item the isle. They asked me to go take a pics. I did. Then waited while they called a manager. To be clear, this is not item misplaced, there was no correct label for this item, it was all under a 'wrong' label. Management said yeah they're not sure why there's no label but there's nothing they can do but charge 49.99. Ok great, I understand mistake happens but maybe next time if you're not going to honor your labeling mistake, says so from the freaking beginning instead of wasting 30m of my time.
Response from Best Buy
July 11, 2026
Hello there! Thank you for leaving a Google Review. It fully makes sense to expect consistent pricing in store. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialists can work with you. Please be sure to add "Google Review: #186001" for reference. You can find us here: Twitter(X): https://bby.me/J5Vfxo Facebook: https://bby.me/Wi2Ln8 Instagram: https://bby.me/LJqq19
dan c
July 08, 2026
1 out of 5
Many employees but no one can bother to look up from phones, to help a customer
Nandini B
July 08, 2026
5 out of 5
I really appreciate the Geek Squad team here at the Costa Mesa location. They are responsive and helpful. I needed some time-sensitive help with my laptop and asked if they would be able to help me within a few days; they said absoluately, and in fact were done within one day. I can't say the same about another location that I tried where they were unresposive (possibly understaffed) and unhelpful.

About Best Buy Costa Mesa

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