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Best Buy Collegeville
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Frequently Asked Questions About Best Buy Collegeville
How do I check product availability at the Collegeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Collegeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Collegeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1599 reviews)
Tim O
June 23, 2025
1 out of 5
very rude
Andrew B
June 23, 2025
4 out of 5
Got what I was looking for
Jacqueline F
June 22, 2025
1 out of 5
Absolutely worst customer service experience ever. I had an issue with my phone and needed to exchange it. They returned my phone and could not manage to figure out how to give me a new one. After 7 hours in the store, they sent me to ATT who also could not help me. The manager Gus at Best Buy was called to help and he was relatively unwilling. When he finally came over he didn't say even one word to us. He was not at all concerned that we had been standing in his store with an unresolved problem for so many hours. We ended up having to come back 2 more times. We thought the problem was resolved but it turns out they then accidentally cancelled our other phone line. I have never seen such an unwillingness to resolve an issue they created in the first place. Never again Best Buy.
Michael S
June 13, 2025
5 out of 5
Tyson was polite, knowledgeable and provided excellent customer service. A very pleasurable experience buying a 55 inch TV. Thank you Tyson!