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Best Buy Collegeville
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Frequently Asked Questions About Best Buy Collegeville
How do I check product availability at the Collegeville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Collegeville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Collegeville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Collegeville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1533 reviews)
heliocentrist
November 13, 2024
5 out of 5
no complaints, standard best buy with nothing too remarkable about it.
Paul K
November 10, 2024
2 out of 5
I purchased two items and the sells person was friendly enough. However, when I got home I found out an accessory needed to power my device is sold separately. I have to return to the store tomorrow and am displeased.
Response from Best Buy
November 10, 2024
Good Evening, Paul,
We certainly understand how you are feeling after not getting the support you needed to ensure you had all the necessary components for your recent purchase. We would love to look further into this situation with you. Please feel free to send our team a private message through social media, so we can connect you with a specialist. Be sure to include your Google review in your message: #64408963.
- Facebook (https://facebook.com/BestBuy)
- Twitter/X (https://twitter.com/BestBuySupport)
- Instagram (https://instagram.com/BestBuy)
Kindest regards,
^Bobby
Nasaa H
November 08, 2024
5 out of 5
Lexi at the Collegeville Best Buy is amazing! She needs a raise.
Dakareddy P
October 23, 2024
2 out of 5
I visited this today to take advantage of a phone deal that included both a trade-in and a promotional trade-in offer. The website clearly showed this offer and even reflected the discount in my cart. However, when I arrived at the store, the customer service representative bluntly informed me that the promotional trade-in didn’t exist and also felt that they were a little bit rude to me. This was frustrating, as I had gone to the store specifically to trade in my phone in person, avoiding the hassle of mailing it in.
Response from Best Buy
October 24, 2024
Hello, Dakareddy,
Thank you for reaching out to us here, and taking the time to share your feedback. We understand how important a great deal can be, and would like to take a closer look into this with you to ensure your concerns our documented. To continue working with our Best Buy Social Team and ensure your feedback is documented, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64346900
regards,
^Brandon