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Best Buy Lancaster
Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Trade-In
Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Lancaster
How do I check product availability at the Lancaster Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Lancaster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Lancaster stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Lancaster Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3496 reviews)
Dustin A
June 22, 2025
4 out of 5
It's a good Best Buy.
Kari Z
June 19, 2025
4 out of 5
5 stars for IT tech Jake + Zach with Geek Squad. Our laptop holding all of the data for our small business froze up with virus/bug. I had called twice the main line to get a hold of someone for questions, it took a long time and 4 different agents but they helped me decide to bring it in person (rather than online support) and the last agent on the phone (not location based) helped me schedule an appointment. When I got there, Jake was kind and helpful, and passed along my concerns of having the laptop fast tracked. I met Zach briefly and he was able to bless us with fast tracking the repair to our computer. One star off for misleading cost, on the phone they said a virus scan/removal would be $39.99 and instead it was $250.
Makeup a
June 17, 2025
1 out of 5
I don’t know who hurt the staff here - but the people working when I arrived this morning were clearly unhappy to be there. In addition to staff being unpleasant to interact with, they were incredibly short staffed and the wait time for help was unreasonable. When I POLITELY asked the salesperson if there was anyone else to assist or maybe they could tell me a more low volume time I could come in - a random salesperson in a totally different area thought it would be appropriate to interject herself into the conversation about how they don’t have control over not having the proper staffing. What she said was not a problem - she was just rude and condescending. I won’t ever be shopping there again.
Debbie D
June 10, 2025
5 out of 5
The employees were so helpful