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Frequently Asked Questions About Best Buy Lancaster

How do I check product availability at the Lancaster Best Buy?
How do I check my order status?
My local Lancaster Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Lancaster stores’ holiday hours?

Recent Reviews

4.1
(3582 reviews)
Betty H
January 15, 2026
4 out of 5
Had a hard time getting anyone to help in appliances but finally got the help I needed. The girl seemed very knowledgeable and friendly.
Michael T
January 13, 2026
4 out of 5
Good flavoring in the dishes we ordered. Good courteous service.
Jahaira M
January 09, 2026
3 out of 5
It was ok but didn't get assistance had to look for someone to help about 10 min after been help it was fine
Darrian S
December 31, 2025
2 out of 5
I've been here twice in the same week looking for a product, the first time the employee who helped me tried to sell me something for $300 which I know I can get for $20. I told him that's not what I'm looking for and he stopped helping me. The second time I went to find what I was looking for I was given misinformation on a product that I will now have to return. Very disappointed in the costumer service here.
Response from Best Buy
January 02, 2026
Hi, It's unfortunate that this happened, we understand why you would be disappointed in this experience. We would like to get more information regarding your recent visit. Please send us a private message on X, Facebook or Instagram, so that we can get some additional information. You may also include the Google review number 98675 in your message to us X: https://bby.me/laffn0 Facebook: https://bby.me/x5exqy Instagram: https://bby.me/8bdgar

About Best Buy Lancaster

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