Master X
November 06, 2026
I just upgraded to an iPhone 18 Pro Max, so I came here to find a strong phone case since I’m real clumsy. I was struggling to choose between the wide selection, but an employee, Josh, came around and gave me the rundown of pros/cons of each option. He even put my phone in the newly-bought case for me, and it looks great in the color he recommended! Basically, great service all around, everyone there was very helpful and congratulated me on the new phone 😊
Cassidy M
November 03, 2026
Excellent in stock selection and support.
Mislabeled inventory. Refused to honor prices. Wasted my time.
Response from Best Buy
October 23, 2026
Hello JP,
We’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #242464 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/VGsIIr)
• Twitter/X (https://bby.me/Qa8Vnr)
• Instagram (https://bby.me/IHK6UW)
Helpful, kind staff. Please give them all a raise!