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Best Buy Santa Rosa
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
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LG Experience
Car & GPS Installation Services
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Frequently Asked Questions About Best Buy Santa Rosa
How do I check product availability at the Santa Rosa Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Santa Rosa Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Santa Rosa stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Santa Rosa Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2887 reviews)
Nicole
July 28, 2025
3 out of 5
Long story short: too many employees not enough interaction or approachability. They could probably save a bunch of money by firing 3/4 of the team and keeping the 25% that we're actually doing things. Staff I did interact with were super nice though.
Response from Best Buy
July 28, 2025
Hi Nicole,
Thanks for sharing this review with us here. I'm concerned to hear you feel this way, though I am glad to hear that the employees you interacted with were friendly and helpful. If you'd like to share any additional feedback with us, or need any other assistance, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/nz62hm), Twitter/X (https://bby.me/2euouz), or Instagram (https://bby.me/lyg679). Please also include the Google Review reference number #21732.
Regards,
^Caleb
Robert G
July 23, 2025
5 out of 5
I was in and out in 10 minutes and was able to buy the two electronic accessories. I was looking forward with great personal service.
Marcus
July 18, 2025
1 out of 5
I call this stores number to talk to someone at THIS store. Yet I’m lead around for 5 minutes by their bot never getting anywhere. I’m only 21 and I remember when you used to actually be able to call a store. It’s beyond infuriating to have a simple question a human can answer in less than 30 seconds but unable to contact the store and instead lead around by a useless bot. I’ll be shopping elsewhere where because of it.
Response from Best Buy
July 19, 2025
Marcus,
Though the phone hub is equipped to handle most inquiries, I know that there are times in which a question or situation can require the store's help. I'd be happy to assist any way that I can. To do so, please send a private message that includes your full name, phone number, email address, and the type of help needed using one of the links below.
Facebook (https://bby.me/5kje0x), Twitter/X (https://bby.me/45tvx0), or Instagram (https://bby.me/j2d7qd)
When reaching out, please mention that you're responding to Google Review 17643.
Sincerely,
^Tina
Jaime M
July 18, 2025
5 out of 5
Love the value and services.