Best Buy Fresno

I had an outstanding experience at Best Buy thanks to Deron, who helped me purchase my Meta glasses. He was knowledgeable, and genuinely focused on making sure I got exactly what I needed not just making a sale. Deron took the time to thoroughly explain the differences between the Meta glasses models, breaking down the features, lens options, and real-world use in a way that was easy to understand. Instead of rushing the process, he asked me thoughtful questions about how I planned to use the glasses, my lifestyle, and what features mattered most to me. That really showed me he cared about finding the right fit for my needs. His patience, product knowledge, and customer first approach made the entire buying experience smooth and stress free. I walked out feeling confident in my purchase If you’re in the market for Meta glasses or anything tech related ask for Deron. You won’t be disappointed.

The store manager robert was a headache. No help here.

We come here often but lately the services have gotten worse! Came an 30-45 minutes after opening and no one cared to greet you or assist you. We seen a few associates walking around doing nothing. I had to walk to get some help and he said, oh go to the front to aid for Apple Help. When the person in the front didn’t even care when we walked in. So we checked in and 5 mins later the same guy walking around was like oh I’ll help you. Like first of all we went to you earlier just to give us the runaround and here you are when he could’ve just helped the in the first place when we went to him. Geez there was hardly anyone in the store. We were so close to walking out. We could always get our electronic elsewhere. Have more associates and come check on the customers. Work on that.

Their great people. Willing to help