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Frequently Asked Questions About Best Buy Fresno

How do I check product availability at the Fresno Best Buy?
How do I check my order status?
My local Fresno Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Fresno stores’ holiday hours?

Recent Reviews

4.1
(4252 reviews)
Amanjot S
January 16, 2025
3 out of 5
It's big store 🏬 with lots of new tech, but I came empty handed 2 or 3 times because of they show products online availablity but when I went to store they don't have it 😑. You guys must stay update online. I came all the way from north Fresno from 8 miles away...
Response from Best Buy
January 17, 2025
Hello, Amanjot, Thank you for leaving us a review. I understand the importance of ensuring that the in-store inventory accurately corresponds with online availability. We appreciate your feedback and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook (facebook.com/BestBuy) Twitter/X (twitter.com/BestBuySupport) Instagram (instagram.com/BestBuy) Kindly mention the phrase "Google Review, Convo #64690074" when reaching out via social media. Thank you, ^Ruby
Eduardo S
January 16, 2025
4 out of 5
Clean store, nice employees, they were helpful. They don’t act like hungry sellers but are always around ready to help.
Jorge O
January 10, 2025
4 out of 5
Customer Svc 👍
Sharon V
January 09, 2025
1 out of 5
DO NOT BUY FROM HERE . ROBERT ADAMS AND MELISSA, both managers are incompetent and do not know their own processes. Had to call corporate to educate them on their own procedures and they refused to listen. So the corporate line had to report them (thankfully they heard everything) and corporate told us to not visit that location anymore. Corporate apologized and let us know it was not their first complaint from this store.
Response from Best Buy
January 09, 2025
Hello, Sharon, Thank you for taking the time to leave your feedback with us, as we take it seriously, and rely on it to find ways to improve our processes and services. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When you message us, please include your full name, phone number, email, and a copy of your Google review number #64661616. We look forward to working with you. Regards, ^Aaron

About Best Buy Fresno

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