How do I check product availability at the Fresno Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Fresno Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Fresno stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Fresno Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(4414 reviews)
Sanjuana L
August 23, 2025
5 out of 5
Just great 👍
Cruz R
August 22, 2025
1 out of 5
I purchased a product that was broken and Best Buy would not exchange the item for another. I am personally not going to shop at this company anymore.
Response from Best Buy
August 22, 2025
Hi there, Cruz,
Thanks for taking the time to leave a review here on Google. I can understand expecting support on your recent purchase.
So that we can better assist, please send us a private message using social media. We would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please be sure to mention the phrase “Google review #33277” when reaching out on social media.
Regards,
^Ravi
Kevin C
August 19, 2025
1 out of 5
No help. No hello when you come in. No service. This is why you buy online.
Response from Best Buy
August 19, 2025
Hello, Kevin.
Thank you for reaching out. Not receiving the proper assistance while visiting the store is concerning, and we appreciate you taking the time to bring this to our attention. Please feel free to reach out to us on Facebook (https://bby.me/cn64ih), Twitter/X (https://bby.me/wu3z22), or Instagram (https://bby.me/9wvxpo) and one of our agents will be glad to document your experience and help assist in any way. Please also include Google Review number 31731.
Best,
^Allison
W. K
August 18, 2025
5 out of 5
Was able to find what I needed and get out quickly