I bought a gaming PC that failed in two months (they could not fix it). They gave me store credit but refused to ‘eat the cost’ of the price increase of the closest match to the one that I bought. They don’t want to be held entirely accountable for faulty products that they sell. I had to shill out a couple hundred bucks to get what I already had, lost my hard drive and data, and they would only give me store credit instead of refund so I had no choice. This happened WITH a warranty.
We just had to come here and say how amazing John P. was today at the N. Rainbow & Lake Mead location! He was truly the reason behind our pretty large appliance purchase today.
From start to finish, John was incredibly patient, kind, and helpful. He had an answer to every question we had and took the time to make sure we felt completely confident and comfortable with all of our choices. We never felt rushed or pressured, and his knowledge and genuine care made the entire experience so easy and enjoyable.
We will absolutely be shopping at Best Buy again, and we’ll definitely be hoping to work with JP whenever we can. He’s an absolute asset to the team!
Our go to electronics store