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Best Buy Palm Desert

4.2
(2251 reviews)
72369 Hwy 111
Palm Desert, CA 92260
(760) 862-6579
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Frequently Asked Questions About Best Buy Palm Desert

How do I check product availability at the Palm Desert Best Buy?
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My local Palm Desert Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
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Recent Reviews

4.2
(2251 reviews)
Ron W
November 20, 2024
2 out of 5
I chatted with an employee who seemed pretty informed about what I was interested in but their inventory was severely lacking. They didn't have what I was going to buy in stock so I'll buy elsewhere. Seems a shame. The employee didn't even know a new version had been released (in June. This is the end of November!). ???
Response from Best Buy
November 20, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that I will be able to find what I am looking for when I decide to shop in store, and that I can be well informed before making my actual purchase. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64450596". Full Name E-mail Address Phone Number Regards, ^Josh Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/bestbuy)
elvis e
October 28, 2024
1 out of 5
Bad customer service got my order wrong 2 times
Response from Best Buy
October 28, 2024
Hello, Thanks for sharing your feedback. I understand receiving the wrong item isn't ideal, but then to have it happen twice certainly shouldn't happen. I'd like to have our corporate team review this with you. Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, order number, and a reference to your "Google review case 64363781." Sincerely, ^Melissa
Tom F
October 23, 2024
2 out of 5
Very little selection unless you want Apple products. Total waste of time if you want Android. Slightly better if you want Windows, but not that good. Costco is way better for selection, quality, staff knowledge, and their return policy is much better.
Response from Best Buy
October 24, 2024
Hello, Tom, Thanks for reaching out and providing your feedback. While in-store displays and availability might be limited at times, we do offer the option to purchase the items you need online as well. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64347214". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you! Facebook (http://Facebook.com/BestBuy) Twitter/X (http://Twitter.com/BestBuySupport) Instagram (http://Instagram.com/BestBuy) Thanks, ^Aaron
Sam B
October 20, 2024
5 out of 5
Lots of electronic options and they kept asking if I need help..

About Best Buy Palm Desert

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