header_logo

More to Explore

Frequently Asked Questions About Best Buy Pasadena

How do I check product availability at the Pasadena Best Buy?
How do I check my order status?
My local Pasadena Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Pasadena stores’ holiday hours?

Recent Reviews

4.2
(3849 reviews)
Shawn s
April 25, 2025
2 out of 5
Took a long time b4 I could get help on the tv department
Ben B
April 21, 2025
1 out of 5
Waited 20 minutes for a pickup order lol
Response from Best Buy
April 21, 2025
Hey, Ben. Thank you for providing this feedback. We know how important it is to have a friendly and efficient check out when shopping with us. We would like to do what we can to help. If you still need some help, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you private message us, please include your full name, phone number, email, and reference your Google review number #65064953. Sincerely, ^Jason
Daniel A
April 20, 2025
1 out of 5
Worst experience with the checkout associates. Overcharged me on an open-box item. Went to Montebello and got the price listed on the website no problem. Do not shop here
Response from Best Buy
April 21, 2025
Hello, Daniel, Thank you for reaching out to us here on Google to share your experience with us. We understand how important a great deal can be and know how we would feel in this situation. We would like to take a closer into this with you to document any feedback you may have. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 65061499 Regards, ^Brandon
Vachik K
April 17, 2025
1 out of 5
Very RUDE and unprofessional !
Response from Best Buy
April 17, 2025
Hello. Thank you for providing this feedback. We can definitely understand wanting to get polite and professional customer service when shopping with us, and we would like to do what we can to help. If you still need some help, you can connect with a live representative through one of the social media platforms listed below. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy When you private message us, please include your full name, phone number, email, and reference your Google review number #65051583. Sincerely, ^Jason

About Best Buy Pasadena

bestbuy.com