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Frequently Asked Questions About Best Buy Reno

How do I check product availability at the Reno Best Buy?
How do I check my order status?
My local Reno Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Reno stores’ holiday hours?

Recent Reviews

4.0
(3931 reviews)
DeeDee D
December 11, 2025
5 out of 5
Everyone was very welcoming and got service right away and didn't have to wait long.
Donnie S
December 10, 2025
3 out of 5
Not enough help to help customers.
Response from Best Buy
December 10, 2025
Hello there, Donnie! Thank you for taking the time to reach out on Google with a review. We can fully understand the desire for assistance in store. We would love to hear any feedback you may have and provide assistance if possible. To get started, please reach out privately on social media with your name, phone number, and email. Please mention Google Review #85049 in your message. You can find us here: Facebook (https://bby.me/w21oqg) Twitter/X (https://bby.me/i08fyr) Instagram (https://bby.me/6h8wy1) We hope to hear from you!
Greasy D
December 07, 2025
1 out of 5
Drove out of my way to get a new console, website stated in stock and curb side pick up, was told by customer service out of stock then they tried to up sale me a more expensive console, you just lost a customer
Response from Best Buy
December 07, 2025
Hey there. Buying a new console with us, should be a pleasant experience. If you still need help, please reach out to us on social media. Be sure to mention your Google review number, 83332, when messaging us. Thanks. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy
Pancho G
December 03, 2025
1 out of 5
Impossible to get a real person on the phone and their phone bot is useless.
Response from Best Buy
December 03, 2025
Hey there, Pancho, We would love to follow up with you on this and hear more about your recent experience calling in. Please send us a private message on Facebook (https://bby.me/ksg2l8), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #80988

About Best Buy Reno

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