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Frequently Asked Questions About Best Buy Reno

How do I check product availability at the Reno Best Buy?
How do I check my order status?
My local Reno Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Reno stores’ holiday hours?

Recent Reviews

4.0
(3857 reviews)
Michael C
August 09, 2025
1 out of 5
I placed an order that said would be ready for pick up within 1 hour. It was not ready by the end of the day which was 5 hours later. Even after the store closed it still says preparing pick up for today.
Response from Best Buy
August 10, 2025
Hello, Michael. Thanks for sharing your experience with us here on Google. Having an order ready when you expect to be is something that we always strive to achieve. If you still need some assistance with your order, please send a private message out to one of our live representatives through one of the social media platforms below. Be sure to reference your Google Review number 27044. Facebook: @BestBuy X: @BestBuySupport Instagram: @BestBuy Cheers, ^ Jason
Courtney Z
August 05, 2025
5 out of 5
Customer service was very helpful in returning and replacing cracked screen protector
Jennifer A
August 05, 2025
5 out of 5
Emiliano V (Reno store) handled our recycle challenge like a rockstar!! Customer excellence attitude was amazing! THANK YOU for a job well done! :)
Frederich A
July 29, 2025
5 out of 5
I didn’t catch his name, but the young man who helped me was fantastic. Good place.

About Best Buy Reno

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