Frequently Asked Questions About Best Buy Roseville
How do I check product availability at the Roseville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Roseville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Roseville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Roseville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(3103 reviews)
Oscar E
November 05, 2025
5 out of 5
Best Buy better place to buy almost anything, the best super excellent costumer services. All personal ready to help you out. Roseville branch my best experience.
Daniel T
November 01, 2025
5 out of 5
The employee interactions have been great my past couple of trips to this Best Buy location. I want to specifically mention Lindy and Aaron. Both of these employees assisted me quickly, and answered any and all questions I had. Lindy even went back to double check for an item I was told was out of stock and found one left! These are the types of employees that keep customers happy to come into a physical location. Well done.
Rich
October 21, 2025
5 out of 5
Great customer service on this visit.
Aleksander M
October 15, 2025
5 out of 5
This Best Buy in Roseville on Galleria always has the nicest employees, shout out to the management or whoever is in charge of this Best Buy training! Miguel is always super helpful and will go out of his way to make us feel appreciated when we buy stuff here 5 ⭐️s