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Frequently Asked Questions About Best Buy Arden Fair

How do I check product availability at the Arden Fair Best Buy?
How do I check my order status?
My local Arden Fair Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Arden Fair stores’ holiday hours?

Recent Reviews

4.1
(3164 reviews)
Eric's M
August 05, 2025
5 out of 5
Great! They helped me get the right smartwatch just for me!
Robert W
July 30, 2025
1 out of 5
I've been to this store 2x in the last month. As a retail store front it is on it's way out. I guess focus is with online sales. 1st time was to purchase a camera. Walked in and finally found 2 employees at the back just talking. Asked where the cameras were and one employee walked me to the aisle but then just walked away without any more interaction. Selection on cameras was horrible. Not like it used to be. Ended up ordering one straight from Nikon. 2nd time I went in was to get an external hard drive. Again finally found 4 employees this time just standing together talking. Asked where hard drives were and only response was they are up front. Absolutely no interaction or interest in helping. 4 employees talking with no customers being helped...
Response from Best Buy
July 30, 2025
Hello, Robert, Thanks for taking the time to leave a review here on Google. When shopping at your local Best Buy, I can understand expecting friendly and supportive help. I'm disappointed to hear that this was not the case. If you require additional assistance, please send us a private message on social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy, Instagram: @BestBuy, or Twitter/X: @BestBuySupport Kindly mention the phrase “Google review #22553” when reaching out to us. Regards, ^Ravi
Ernest L
July 18, 2025
1 out of 5
Terrible customer service.
Response from Best Buy
July 19, 2025
Hello, Ernest, Thank you for leaving us a review. I acknowledge that your recent experience was not positive. We appreciate your feedback, and would like to formally document your interaction. Please reach out to us via social media. Our team would be happy to assist you on any of the following platforms: Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport Kindly mention the phrase “Google Review, Convo #17583” when reaching out on social media. Regards, ^Ruby
Cynthia G
July 16, 2025
5 out of 5
Excellent in store service by ULI MELCHOR and by Geek Squad: Juan & Eric. True professionals from start to finish. Juan & Eric mounted my 65" TV and set up my receiver and new TV. Professional, courteous, knowledgeable, respectful of my property, and both committed to providing outstanding customer service. Awesome guys!

About Best Buy Arden Fair

bestbuy.com