I had an appointment with the Geek Squad and they helped me IMMENSELY...they knew what my problem was and pointed out the necessary equipment I needed. I got home with their suggestions, and my problem was solved. I must have been in there for 20 minutes, tops, but they were so efficient. Highly recommend.
They couldn't find what I needed to get for about 5 minutes but then they did and I purchase it.
Good store. Smaller than others I've been too. But gotta love Best Buy.
I honestly think they just hire people to fill positions. There’s very few people who are knowledgeable, which is understandable and OK but you need to know your stuff before you go in there or they’re just gonna sell you whatever makes the most money. On top of that, they’re kind of rude not all of them. Some of them are super friendly, but I just can’t stand a place that’s rude.
Response from Best Buy
July 30, 2026
Good Evening, Matthew,
We certainly understand how you are feeling after not getting the help you needed when shopping with us. Please feel free to send us a private message on social media, so we can review this further with you. Make sure that you include your Google review case ID in your message: #195719.
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