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Frequently Asked Questions About Best Buy Poplar Ave
How do I check product availability at the Poplar Ave Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Poplar Ave Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Poplar Ave stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Poplar Ave Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3607 reviews)
Chuck
September 29, 2026
1 out of 5
I'm a disabled Vietnam Veteran, 101st Airborne. And I will be surprised to see if this review is posted. But hopefully it will do some good. Because Best Buy or I should be more specific, Best Buy 's online service needs an upgrade. I'm basically homebound, so the bulk of my shopping is done online. Since Best Buy is less than a mile I decided to see if they had an affordable Home Stereo System that had a Bluetooth Feature. Will I enter the information in the Search Engine and without fail I made sure to include Bluetooth Compatible. (Home stereo system with Bluetooth compatibility). My search request took me to 92 items. Of the 92, only a handful were actually in stock at the store, but fortunately (or so I thought), they had a stereo that was reasonably priced and low behold it was in stock. It was already after 7 pm and I decided to buy it and go through InstaCart Delivery. I knew timewise I was cutting it close... It arrived at 8:27. The brand model is Insignia and it comes with all the bells and whistles. Except 1-it is not Bluetooth Compatible. Sorry Best Buy. I can't blame you entirely, I should have been more diligent in my search. But the model should have never been included with the other stereo's that are Bluetooth Compatible. Yours truly Vernon White. I now have to deal with finding a means to return it
Nabeel S
September 27, 2026
1 out of 5
At&t staff incompetent and super slow. Left us unattended for more than an hour and finally when came to help still didn’t know all the stuff. In the end left without telling us and we kept waiting for nothing.
oscar m
September 26, 2026
5 out of 5
Me gusta porque hay servicio en español siempre contraten gente bilingüe para un mayor volumen de ventas
Florian K
September 25, 2026
5 out of 5
It's very vegetarian-friendly and delicious. I had some spicy tofu, but they have other options.
My only regret is trying the chili on top of my dish🔥. Only do that if you can endure it.