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Best Buy Kissimmee
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
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Frequently Asked Questions About Best Buy Kissimmee
How do I check product availability at the Kissimmee Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kissimmee Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kissimmee stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kissimmee Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.3(12913 reviews)
Will G
November 19, 2024
1 out of 5
Worse experience ever. Stephen one of the managers came over to assist me since I didn't understand something. Yet instead of helping when I started asking questions his response was "I'm not going back and forth with you." Which was very confusing since I've been coming to best buy for over 15 years and have never had any issues. I had to ask him if he was racist which he didn't respond since I still don't understand why he was so rude. He told me I only had 2 options and wanted me to leave. I was with my 8 year old son and he asked why was he so rude when ask you was doing was asking questions. Worse ever. If this was the only time going to a best buy I wouldn't go back. I know I'm not important in the bigger picture but speaking to anyone with respect costs nothing.
Went to another best buy and they explained everything to me in 2 minutes and all it took was for them to hear my question.
Response from Best Buy
November 20, 2024
Hello, Will.
Thank you for taking the time to share this review with us, although we hate to hear it is due to a negative in-store experience. We can understand your feelings here and would like to ensure your feedback is formally documented within our Corporate system for internal review.
Please feel free to send a private message to one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and one of our agents will be glad to assist.
Best,
^AllisonS
cursos f
November 19, 2024
1 out of 5
Es el peor bestbuy del mundo literal 30 minutos de espera para atender y no hay cola
Response from Best Buy
November 20, 2024
Hola,
Gracias por compartir su experiencia en tienda. Entiendo que tener que esperar durante momentos ocupados en días festivos. Si desea compartir mas información sobre su experiencia favor de contactarnos por uno de nuestros perfiles de media social debajo con Review 64447458 para mas soporte.
Facebook (facebook.com/BestBuy)
Twitter/X (x.com/BestBuySupport)
Instagram (instagram.com/BestBuy)
Gracias,
^Tommy
Romer P
November 19, 2024
5 out of 5
Muy buena atención con kris
Gustavo C
November 18, 2024
5 out of 5
Bien recomendado