Super helpful staff! Got 3 monitors
Mitchell H
October 19, 2026
The store was great. The manager, Amy not so much. It was very clear she has 0 customer service skills. I was trying to make an $800 purchase and was met by nothing but condescension, rudeness, and honestly ugliness by this person. Great store, HORRIBLE manager AMY. she sucks at customer service. Honestly laughable that she is a manager.
Response from Best Buy
October 19, 2026
Hello, thank you for leaving us a review. We aim to create a welcoming environment for you to shop when you visit us in store. Can you please reach out to us via private message on one of the following platforms with more detail about your experience? Please begin your message with "This is regarding my Google Review #240542".
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Doesn’t price match with Amazon even though they say they will on the website
Response from Best Buy
October 17, 2026
Hello,
It's unfortunate that you're having a hard time with a price match, we understand why you would be disappointed. We would like to speak with you more regarding your concerns and help in any way we can. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 239681 in your message to us.
X: https://bby.me/JbO48S
Facebook: https://bby.me/cI20DA
Instagram: https://bby.me/Re2uZ9
michael b
October 09, 2026
Why is it not possible to call you directly? The phone answering ai can only bring to a rep not in the actual store. It is frustratingly unhelpful.