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Best Buy Murfreesboro
Services Offered
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Frequently Asked Questions About Best Buy Murfreesboro
How do I check product availability at the Murfreesboro Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Murfreesboro Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Murfreesboro stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Murfreesboro Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3635 reviews)
sjb
August 25, 2025
1 out of 5
I would not suggest buying anything that you need to call and ask a question. I ordered an Apple Watch and it was shipped with no watch in the box. I went to the store and was told to call back if there were any problems. Unfortunately when you call back you can not reach the person you talked to in the store as all calls go to the call center and you have no choice but to go to the store. I don’t live close to a store so that’s a problem. I will never purchase from Best Buy again so disappointed
Response from Best Buy
August 25, 2025
Hello,
Thank you for the review. I understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team.
I'd like to ensure this is looked into further. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/cj7lfd), Twitter/X (https://bby.me/dkhpq6), or Instagram (https://bby.me/ax3uc3). If you can also include, Google Review 34917 in your message, it'd be appreciated.
Regards,
^ Kristy
Aisle S
August 24, 2025
5 out of 5
Been 20-yrs since I've been in a Best Buy. They're doing a big business, plenty of knowledgeable folks available, good pricing
Melissa P
August 24, 2025
5 out of 5
The staff are super helpful.
leslie m
August 20, 2025
1 out of 5
I recently went into the Murfreesboro Best Buy to buy a tv. I had planned on buying a TV that day.I walked around the tvs for probably 15 minutes..walked past people working there...no once did they offer to help or ask me what I needed. They were more interested in watching the football game that was on tv. When I DO purchase a TV, it definitely will not be at this location
Response from Best Buy
August 20, 2025
Hello.
Not receiving the correct assistance when purchasing a new item can be frustrating. We would like to formally document your experience, and do what we can to further assist you. If you have a minute, please reach out us to in a private message on Facebook (https://bby.me/xpuo19), Twitter/X (https://bby.me/qtqgjk), or Instagram (https://bby.me/yhy3bl). When you message us, please include Google Review number 32259.
Best,
^Allison