Frequently Asked Questions About Best Buy Summerville
How do I check product availability at the Summerville Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Summerville Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Summerville stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Summerville Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2969 reviews)
Nikki W
August 08, 2025
5 out of 5
I had a fridge delivered to my home today and I left some items in my old one. RJ and Demar went above and beyond for me. I am a diabetic and WAITED on me to get back to them in the heat to get my meds back! They offered to bring it to me! I tried to call the store bc these gentlemen deserve huge kuddos and if I can talk their manager into a bonus I’m going to! Very impressed
Steve C
August 07, 2025
3 out of 5
Went there to buy a TV but the sales person couldn't seem to answer questions so we left
Response from Best Buy
August 08, 2025
Hello Steve,
I was looking to purchase a new TV myself, and I'd have a lot of questions too, so I can understand how you feel. We would love to see if we can help you find what you are looking for. Can you connect with us through social media, you can find us at a Social Media platform listed below and reference Google Review #25988 a private message. I look forward to hearing from you!
Facebook (https://bby.me/5q7ybc)
Twitter/X (https://bby.me/46j2g7)
Instagram (https://bby.me/ocdnpi)
Thanks,
^Ezra
Sarah L
August 06, 2025
5 out of 5
Amazing customer service by jsean went above i will only use this location going forward and please ask for this employee he does amazing service
Deon N
August 02, 2025
5 out of 5
I was looking at the Cameras in Best Buy in Summerville and met a really knowledgeable team member by the name of Geo. He really helped me find what I was looking for and also gave me wonderful followup information. I learned a lot in the 15 minutes it took me to visit the store. I will definitely come back for future purchases.