How do I check product availability at the Conway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1596 reviews)
K i
October 05, 2025
2 out of 5
Worst customer service 4 employees before we anyone that wanted to help
Response from Best Buy
October 05, 2025
Good Afternoon,
We certainly understand how you are feeling after not getting the help you needed after arriving in the store. We would be happy to partner with you and work to better assist you. Please feel free to send us a private message via social media, so our team can help.
- Facebook (https://bby.me/4nnrai)
- Twitter/X (https://bby.me/6ytiea)
- Instagram (https://bby.me/rogrpa)
nathaniel p
October 02, 2025
4 out of 5
The employees at the store were very helpful however i went to buy a tv they didn’t have the tvs i was looking for in stock it’s a pretty small Best Buy and they don’t carry that much in stock so the employee looked online to see if the surrounding stores had either of the tvs in stock they didn’t either.
Ended up ordering from Costco better tv for same price with cheaper shipping.
Leo B
September 05, 2025
1 out of 5
small store, everything overpriced.
"Best Buy" is a total lie
Michael J
August 26, 2025
5 out of 5
This was an excellent place to shop. The workers were very helpful. It was worth the drive for me from Searcy ...