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Services Offered
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Apple Authorized Service Provider
Trade-In
Hearing Solutions Center
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Frequently Asked Questions About Best Buy Conway
How do I check product availability at the Conway Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Conway Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Conway stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Conway Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1561 reviews)
Perla
April 30, 2025
2 out of 5
Wanted to buy a MacBook Pro if they would match price from Walmart online platform. But they didn’t just because the price from Walmart online comes from a Walmart third party vendor. They claims they don’t know from where the third party gets their laptop. They don’t match from Amazon either. I could not pass the over $200 dollars difference from Walmart
A P
April 16, 2025
2 out of 5
Never in stock "we can order it" store.
Response from Best Buy
April 17, 2025
Good Afternoon, Valued Customer.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:65049505" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
phillip b
April 13, 2025
4 out of 5
The friendly staff is always willing to help when there is a long check out the employees come out of the woodwork to speed up the process. The selection is dwindling, which is concerning for the long run of this establishment. I wish their extended warranty didn't go subscription based. I bought a $149 tv recently that was 19.99 a month for the warranty. No way, I'd ever pay that. tv recently that the extended warranty was There is apmle parking.
Captain C
April 12, 2025
5 out of 5
I haven't shopped at Best Buy in a while as most of the stores have subpar service. Just being honest. This is actually one of the better Best Buy stores. The staff greeted me and several team members checked on me throughout the store and asked me if I needed any help. That's excellent service and staying alert. I talked with Geek Squad about a few things and they were very professional and welcoming. The experience was well-received and I hope to return soon. I highly recommend this Best Buy as they do appear to have their act together. Thank you and keep up the great work.