I just wanted to know the aisle for a keyboard and mouse and asked one of the employee, He got mad at me and said “ I am serving other employee can’t you see it?” And just pointed the direction. He could have done that without saying that. I too was there to buy something. I just apologized and went straight out of the door. Later on found a good deal somewhere else.
Response from Best Buy
August 11, 2025
Hello,
Thank you for providing your feedback on Google. Receiving that kind of customer service is frustrating. Feel free to reach out through social media private links to discuss this interaction. When you are reaching out mention "Google Review #27363", provide details about your review.
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Here to assist,
^ Jay
Got there within 10 minutes of closing and was pleasantly surprised they didn't tell us to come back the next day, but we were ushered in.
The salesperson tested is quickly and professionally and showed us the item we requested.
It was the same salesperson that helped us about six months before, very courteous, polite and friendly.
If this is a coincidence, I'm happy. But I feel that overall this place has good customer service.
I knew exactly what I wanted was done in less that 20 min. The sales rep was helpful and they took my product to my vehicle.
Patricia M
August 05, 2025
Best place to buy electronics