Frequently Asked Questions About Best Buy Union City
How do I check product availability at the Union City Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Union City Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Union City stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Union City Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3964 reviews)
Robert G
March 26, 2025
5 out of 5
Fast servuce
Iveth L
March 23, 2025
5 out of 5
Un buen lugar
Federico
March 21, 2025
1 out of 5
I purchased the Google - Geek Squad Certified Refurbished Pixel 6 256GB (Unlocked) - Sorta Seafoam at a priced for $229.99 and received theGoogle - Geek Squad Certified Refurbished Pixel 6 128GB (Unlocked) - Sorta Seafoam Priced at 199.99 instead that means I was over charged $30.00
(also the phone was locked with phone carrier Verizon) The phone was also defective I was given a $50.00 gift card for my inconvenience I return the next day to rather make the correct price adjustment due to that the phone I originally ordered was a no longer available and returned the gift card back to the general manager for the union city store he's name was Kaman Chan needles to say he would not credit my over charged amount to correct the pricing of the item he said he wouldn't and kept repeating through our conversation "the answer is still no" I was frustrated since he told me he was the highest manager of this store so I returned the phone back so I can get my money back and not be over charged . Always Check your purchased merchandise to be sure you get what you paid for
Response from Best Buy
March 22, 2025
Good Afternoon, Federico.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64954948" for reference. You can find us here:
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https://twitter.com/bestbuy
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https://www.facebook.com/bestbuy
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Kind Regards,
^Trey