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Best Buy Southaven
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Southaven
How do I check product availability at the Southaven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southaven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southaven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2946 reviews)
Megan
March 29, 2025
5 out of 5
Carrington at Customer Service was polite, respectful, & quick to help me with my return. I appreciate her going above and beyond. I will be back to purchase in the future.
Hollianne W
March 26, 2025
1 out of 5
Unable to locate an item worth over $500 even tho it said they had 2 in the store. Loss of money to company
Response from Best Buy
March 26, 2025
Hey there, Hollianne,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with inventory not displaying accurately, and I can definitely understand your frustrations surrounding this. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please send us a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: #64972623" and share your full name, email, and phone number.
Thanks
,
^Jacob
patricia k
March 25, 2025
3 out of 5
Went there for a TV. My husband is a geek when it comes to those. He's going to ask a lot of questions because he has done a lot of research. We walked in and were greeted, but that was it. We looked, and we looked, and there were 2 Best Buy guys talking about a corvette but never asked if we needed help. We looked around for a good 20 minutes before I told my husband, "Let me go ask." The gentleman that greeted us when we came in was still at the front, and I asked if there was anyone to help us find a TV. There was another couple that looked as though they were waiting as well, and the guy came out and started helping them, and then our service rep came and helped us. She had helped my husband previously, and he said she knew her stuff. She answered all of hubby's questions, and we left with a 48" tv. Sorry, I can't remember her name and for sure my husband will not, but she was great and the highlight of our visit.
Response from Best Buy
March 25, 2025
Hi, Patricia,
Thank you for leaving a review here on Google. I can understand wanting timely support when shopping at your local Best Buy.
If you have any additional feedback for us, please send us a private message on social media. We would be happy to chat with you on any of the following platforms: Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/BestBuy).
Please mention the phrase “Google Review, Convo #64967932” when reaching out, and be sure to include your full name, phone number, and email address.
Regards,
^Ravi
Ricky C
March 17, 2025
4 out of 5
Customer service was decent.However, I had to settle for an hp instead of vizio