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Best Buy Southaven
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Southaven
How do I check product availability at the Southaven Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Southaven Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Southaven stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Southaven Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2954 reviews)
Lanette J
April 24, 2025
1 out of 5
Employees need to learn how to communicate with the customers. If the customer opens a product that should not be opened please put up signs in the store for clarity. It's called communicate nonverbal.
Greg H
April 22, 2025
5 out of 5
Great bunch of folks!
herbert c
April 19, 2025
5 out of 5
Quality electronics and T Vs including all the necessary accessories can be found here
Alan W
April 18, 2025
1 out of 5
Customer service sucks!!!!! Went there looking for a product that was listed online. Guy didn't even look sent me to another guy who was rude and told me that online doesn't mean anything to him and that the product was at another store. Went to Popular only for them to call the same store and send me back there to pick up my item. I would not recommend this store.
Response from Best Buy
April 18, 2025
Hey there.
Thank you for your review, Alan. We are saddened to hear that you had a negative experience with us. This is far from the kind of customer service we strive to provide here at Best Buy. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (http://facebook.com/BestBuy)
- Twitter/X (http://twitter.com/BestBuySupport)
- Instagram (http://instagram.com/BestBuy)
When reaching out, please mention it is regarding your Google Review 65054431.
Kindest Regards,
^Vanessa